Update: Everything looks good now, packet loss is minimal, apart from the odd random disconnect.
So there was a vehicle collision near my home several days ago, pretty normal seeing some of the roads around here are misleading and common accident spots. Only this time the local exchange was taken out during the vehicle accident, that thing that controls the Internet to homes. British Telecomms has been working to get this issue fixed and it's mostly up and running now. There's still going to be service issues over the weekend, so not everything is back to normal quite yet.
As you can imagine this issue was out of my control, but hopefully now there is at least a connection we can get back to normal service. That said, looks like we missed some interesting news.